Private Policy

This Privacy and Data Protection Policy explains how YOUUcheck collects, uses, stores, shares, transfers, protects, discloses, and handles personal data and related user information in connection with the Services. This Policy applies to all users who access or use the Services in any capacity, including content providers, customers, clients, property owners, service providers, contractors, designers, freelancers, companies, account administrators, invited project participants, and other users. By creating an account, registering for the Services, uploading content, submitting project information, using project management tools, purchasing or using Tickens, submitting ratings or reviews, participating in a project workspace, viewing or responding to project information, or otherwise accessing YOUUcheck, you confirm that you have read, understood, and, where consent or agreement is required, agreed to this Policy. We handle personal data in accordance with applicable law, including the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), which sets out six Data Protection Principles and governs collection, handling, and use of personal data in Hong Kong.
Policy amendments: All users and parties involved in the Services must review and accept any amendment, update, supplement, replacement, or revised version of this Privacy and Data Protection Policy and the YOUUcheck Terms of Service issued from time to time. Continued access to or use of YOUUcheck after an amendment becomes effective constitutes acceptance of the amended documents, except where applicable law requires separate or express consent

2.1 Personal Data We Collect
Depending on how you use the Services, we may collect account details, contact information, business profile information, project information, schedule and budget data, uploaded documents, photos, videos, reviews, messages, usage logs, device and browser information, IP-related information, transaction and payment metadata, customer support communications, and other information you choose to provide. Business profile information, freelancer profile information, company listing information, public reviews, public project showcases, and other information that you choose or authorise to publish may be visible to other users or to the public depending on the relevant feature and settings. Individual project information, including project schedules, budgets, private communications, uploaded project photos, documents, records, reports, and other project-specific materials, is intended to be accessible only to YOUUcheck and the users, project participants, service providers, account administrators, or other persons who are authorised or invited to access the relevant project workspace, except where disclosure is required or permitted by law, necessary for service operation, security, dispute handling, technical support, payment processing, enforcement of our terms, protection of rights or safety, or where a user chooses, authorises, or configures sharing. We will use reasonable measures designed to protect such project information, but we do not guarantee absolute confidentiality, security, or prevention of all unauthorised access, errors, user misconfiguration, third-party failures, or unlawful acts.

2.2 Purposes of Use
We may use personal data to provide and administer the Services; authenticate users; manage projects and reports; process transactions; operate Tickens and account services; maintain company listings; enable user communications and social features; respond to enquiries; improve product performance; secure the Services; prevent fraud and abuse; enforce our terms; comply with legal obligations; and communicate service-related notices. Where required by law, we will obtain consent for specific uses such as certain marketing activities.

2.3 Legal and Compliance Notes
Hong Kong recognises electronic records and electronic signatures in many commercial contexts under the Electronic Transactions Ordinance (Cap. 553), subject to statutory exceptions, which supports online contracting and electronic communications for many transactions.  Personal data should be collected lawfully and fairly, used for purposes directly related to the original collection purpose unless consent or another lawful basis applies, kept accurate, not retained longer than necessary, and protected by appropriate safeguards.

2.4 Personal Data Sharing
We may share personal data with service providers and processors acting on our behalf, including hosting providers, analytics providers, communications vendors, customer support tools, security service providers, and payment processors such as AsiaPay, to the extent reasonably necessary for the purposes described in this Policy. We may also share data with other users when this is part of the Services, such as where company profiles, project showcases, reviews, or collaborative project information are intentionally made visible. We may disclose data where required by law, court order, lawful request, or to protect rights, safety, property, or the integrity of the Services.

2.5 International Transfers
Because YOUUcheck provides transnational services, personal data may be accessed from, stored in, or transferred to jurisdictions outside Hong Kong. Where we transfer personal data across borders, we will take reasonable steps appropriate to the circumstances to ensure that data receives a level of protection consistent with applicable law and this Policy.

2.6 Data Retention and Security
We retain personal data for as long as reasonably necessary for the purposes described in this Policy, including service delivery, dispute handling, record-keeping, fraud prevention, security, backup, and legal compliance. We implement reasonable administrative, technical, and organisational measures intended to protect personal data against unauthorised or accidental access, loss, use, alteration, or disclosure. No system can be guaranteed to be completely secure.

2.7 Your Rights
Subject to applicable law and identity verification, you may request access to personal data we hold about you, request correction of inaccurate data, ask questions about our data handling, and exercise other rights available in your jurisdiction. Under Hong Kong law, data subjects may have rights of access and correction under the Personal Data (Privacy) Ordinance.  Requests may be sent to info@youucheck.com.

2.8 Acceptable Use Policy
You must not use YOUUcheck to engage in unlawful, harmful, deceptive, abusive, infringing, or unsafe conduct. Prohibited conduct includes uploading content you do not have rights to use; posting defamatory or fraudulent material; misrepresenting company credentials, licences, budgets, project progress, or reviews; invading privacy; collecting other users’ data without authorisation; distributing spam or malware; interfering with network or platform security; attempting unauthorised access; using bots or scraping tools in prohibited ways; circumventing payment or access controls; and using the Services to violate laws or third-party rights.
We may investigate violations and take any action we consider appropriate, including content removal, warnings, feature restrictions, account suspension, account termination, reporting to authorities, and legal action, subject to applicable law.

2.9 Law Enforcement Data Request Guidelines
YOUUcheck may disclose user information only where we believe disclosure is legally required, legally permitted, or necessary to respond to valid and lawful requests, protect life or safety, investigate fraud or abuse, or preserve the security and integrity of the Services. We review requests on a case-by-case basis. We generally expect requests to be in writing, issued by an authorised authority, and sufficiently specific to identify the legal basis, the requesting agency, the accounts or records sought, and the applicable time period.
Where permitted, we may require clarification, narrow overly broad requests, reject requests that are invalid or disproportionate, and seek protective measures. Except where prohibited or where doing so would create risk of harm or compromise an investigation, we may notify affected users of requests for their information.

2.10 Government Request Policy
YOUUcheck aims to handle government, regulatory, and law enforcement requests responsibly, lawfully, and with regard to user rights, platform safety, and applicable legal obligations. We may preserve records where reasonably necessary for anticipated legal process or security investigations. We reserve the right to challenge or narrow requests that appear defective, overbroad, inconsistent with applicable law, or lacking proper authority. We may publish transparency information in aggregated form if and when we choose to do so.

2.11 Copyright Policy
YOUUcheck respects intellectual property rights and expects users to do the same. If you believe that content available through the Services infringes copyright or other intellectual property rights, you may send a complaint to info@youucheck.com with sufficient information to identify the work claimed to be infringed, the allegedly infringing material, your contact information, the basis of your claim, and a statement that the information provided is accurate and made in good faith. We may remove or restrict access to challenged material, request additional information, notify the affected user, and take appropriate action under applicable law.
If YOUUcheck offers services to users in the United States and seeks to rely on the online service provider safe-harbour framework under section 512 of the U.S. Copyright Act, a notice-and-takedown process and designated agent information may be required as part of compliance. The U.S. Copyright Office explains that participating online service providers generally need to cooperate with notice-and-takedown procedures and designate an agent for copyright notices.

2.12 International Terms Addendum and Country-Specific Schedules

2.12.1 General International Availability
YOUUcheck is operated from Hong Kong SAR and may be accessible from multiple jurisdictions. We do not represent that the Services, any feature, any paid service, any Tickens function, any company listing, any rating system, or any content is appropriate, lawful, available, or approved for use in every country or region. We may restrict, suspend, modify, block, geofence, or discontinue access to all or part of the Services in any jurisdiction at any time where we consider it necessary or appropriate for legal, regulatory, operational, payment, security, sanctions, technical, or business reasons.

2.12.2 Mandatory Local Law and User Responsibility
If you access or use the Services from outside Hong Kong SAR, you are responsible for complying with all laws and regulations that apply to you, your organisation, your project, your profession, your content, and your use of the Services. Where mandatory local law gives you rights or protections that cannot legally be waived or limited by contract, those rights and protections will apply only to the extent required by that mandatory law. Nothing in these Terms is intended to exclude, restrict, or modify any non-excludable consumer, privacy, employment, data protection, platform safety, or statutory right that applies to you.

2.12.3 Local Project, Professional, Contractor, and Marketplace Laws
Users are solely responsible for complying with all local laws, regulations, codes, permits, licences, registrations, qualifications, professional standards, insurance requirements, employment rules, tax obligations, safety requirements, consumer protection duties, construction and renovation rules, property management rules, and trade or contractor obligations that apply to their projects, services, businesses, listings, quotations, communications, uploaded materials, ratings, reviews, and transactions. YOUUcheck does not verify, supervise, control, inspect, certify, licence, guarantee, or assume responsibility for whether any user, freelancer, company, contractor, designer, consultant, supplier, owner, client, project participant, project, quotation, work, service, material, schedule, budget, upload, or transaction complies with local law or professional requirements.
Public profiles, company listings, freelancer listings, ratings, rankings, reviews, quotations, calendar entries, project records, reports, database information, and platform tools are provided to support user communication, record management, discovery, and project follow-up only. They do not constitute YOUUcheck’s endorsement, approval, guarantee, verification, certification, professional recommendation, project supervision, legal advice, construction advice, financial advice, or assumption of responsibility for any user or project. Where local laws impose obligations directly on owners, clients, designers, contractors, freelancers, companies, suppliers, professionals, employers, or other users, those obligations remain with the relevant users unless mandatory law expressly provides otherwise.
YOUUcheck may, but is not obliged to, request evidence of compliance, restrict features, suspend accounts, remove or de-rank listings, remove content, disable ratings or reviews, block transactions, limit project workspaces, or restrict access in any jurisdiction where we believe there may be legal, regulatory, safety, professional, consumer, payment, reputational, or platform-integrity risk. Any such action or inaction does not make YOUUcheck responsible for the underlying project, user relationship, contract, quotation, service, work, payment, dispute, or legal compliance matter.
2.12.4 International Data Transfers and Local Access Restrictions
By using the Services, you understand that information may be processed, stored, accessed, supported, backed up, or transferred in or from jurisdictions other than the one in which you are located. We will take reasonable steps appropriate to the circumstances to protect personal data in accordance with applicable law and our Privacy Policy. Some jurisdictions may restrict cross-border transfer, remote access, hosting, or publication of certain data, including personal data, project information, geolocation information, construction or property-related records, sensitive documents, minor-related data, or professional records. Users must not upload, transfer, publish, or invite access to information where doing so would violate applicable law or contractual duties owed to others.

2.12.5 Sanctions, Export Controls, and Prohibited Territories
You must not access, use, purchase, sell, transfer, or make available the Services, Tickens, reports, software, technical information, or platform content in breach of applicable sanctions, export control, trade control, anti-money laundering, anti-bribery, anti-corruption, or counter-terrorism financing laws. You represent that you are not located in, organised under the laws of, ordinarily resident in, or acting on behalf of any person or entity in a jurisdiction or on a list where use of the Services would be prohibited. We may screen, restrict, reject, suspend, or terminate accounts, payments, transactions, or access where we believe this is necessary for compliance or risk management.

2.12.6 International Ratings, Reviews, and Rankings
YOUUcheck’s ratings, review tools, validation process, scoring categories, database records, and ranking lists may be subject to consumer protection, advertising, unfair competition, defamation, professional regulation, platform transparency, and anti-manipulation rules in different jurisdictions. Users must not buy, sell, trade, coerce, threaten, fake, suppress, manipulate, or coordinate ratings or reviews. YOUUcheck may moderate, validate, remove, de-rank, adjust, or refuse to publish ratings and rankings where we consider it appropriate for fairness, authenticity, legal compliance, user trust, or platform integrity. Scores and rankings are informational tools only and are not guarantees of quality, licensing, legality, safety, financial condition, professional competence, or future performance.

2.12.7 Minors and Guardian Consent Across Jurisdictions
Where users below the age of majority are permitted to use the Services, such use must be with the consent and supervision of a parent or legal guardian. Age thresholds, parental consent rules, child privacy rules, age-assurance requirements, advertising restrictions, and public-sharing restrictions differ by jurisdiction. YOUUcheck may impose age gates, consent checks, feature restrictions, account limitations, content limitations, or additional verification requirements where we consider this necessary or appropriate. Parents and guardians are responsible for supervising minors’ use of the Services and for ensuring that minors do not upload sensitive project information, personal data, images, videos, or other content without appropriate rights and consent.
Schedule A – United States
If you are located in the United States, federal and state laws may impose additional requirements concerning consumer protection, privacy, children’s data, electronic contracting, automatic renewals, copyright, advertising, reviews, dispute resolution, and unfair or deceptive practices. California residents may have privacy rights under the California Consumer Privacy Act as amended, including rights to know, delete, correct, opt out of certain sale or sharing, limit certain sensitive information use, and avoid discrimination for exercising rights, where the law applies to the business. The California Attorney General describes the CCPA as giving consumers more control over personal information collected about them and requiring covered businesses to provide notices and respond to consumer requests.
If YOUUcheck is directed to children under 13 in the United States or has actual knowledge that it collects personal information from children under 13, the U.S. Children’s Online Privacy Protection Rule may require notice and verifiable parental consent before collecting, using, or disclosing such personal information. The U.S. Federal Trade Commission explains that the COPPA Rule sets out what covered operators must do to protect children’s privacy and safety online, including parental consent requirements.  YOUUcheck may restrict or modify access for users under relevant age thresholds where needed.
If YOUUcheck seeks to rely on U.S. online service provider copyright safe-harbour rules, additional operational steps may be required, including appropriate notice-and-takedown procedures and designated agent information. Any arbitration, class action waiver, jury waiver, or limitation of remedies applicable to U.S. users should be reviewed by U.S. counsel before adoption, because enforceability may vary by state, claim type, consumer status, and presentation of the terms.
Schedule B – European Union and United Kingdom
If YOUUcheck actively offers Services to users in the European Union, European Economic Area, or United Kingdom, additional data protection, consumer, platform, and online safety obligations may apply. Where the EU General Data Protection Regulation, UK GDPR, or related national laws apply, users may have rights such as access, correction, deletion, objection, restriction, portability, and rights relating to certain automated decisions. YOUUcheck may need to identify applicable controller or processor roles, lawful bases, international transfer safeguards, retention rules, security measures, and representative or contact arrangements.
The EU Digital Services Act establishes due diligence and transparency obligations for certain intermediary services offered to users in the EU, including points of contact for authorities and recipients, notice-and-action mechanisms for hosting services, and additional obligations for online platforms depending on service type and size.  If YOUUcheck falls within scope, it may need to maintain required contact points, content reporting processes, moderation explanations, complaint handling, transparency reporting, and trader or business-user information processes.
In the United Kingdom, the Online Safety Act 2023 may apply to certain user-to-user or search services, including duties relating to illegal content risk assessments, safety measures, record-keeping, content reporting, complaints procedures, and child safety where the service is likely to be accessed by children.  YOUUcheck may restrict features, sharing, messaging, public posts, or minor access in the UK where needed for compliance.
Schedule C – Australia
If you are an Australian consumer or small business, the Australian Consumer Law may provide guarantees, remedies, and protections that cannot be excluded, including protections concerning services provided with due care and skill, misleading or deceptive conduct, unfair practices, unfair contract terms, and refund rights where statutory guarantees are not met. The Australian Competition and Consumer Commission explains that consumer rights under law cannot be taken away by contract terms and that laws protect consumers and small businesses from unfair terms in standard form contracts.
For Australian users, any refund, limitation of liability, unilateral variation, ranking, review, suspension, or termination clause in these Terms applies only to the extent permitted by the Australian Consumer Law and other applicable laws. YOUUcheck’s review and ranking features must not be used to publish false, misleading, manipulated, or unfairly obtained reviews or ratings.
Schedule D – Singapore
If Singapore law applies to YOUUcheck’s handling of personal data, the Personal Data Protection Act 2012 may require compliance with obligations including accountability, notification, consent, purpose limitation, accuracy, protection, retention limitation, transfer limitation, access, correction, and data breach notification. Singapore’s Personal Data Protection Commission describes these data protection obligations and the expectation that organisations designate a data protection officer and make relevant business contact information available.
Where Singapore PDPA requirements apply, requests relating to access, correction, withdrawal of consent, complaints, or data protection matters may be sent to info@youucheck.com. YOUUcheck may require identity verification, limit requests where permitted by law, and respond within timeframes required by applicable law.
Schedule E – Mainland China
If YOUUcheck processes personal information of individuals located in Mainland China for the purpose of providing products or services to them or analysing or evaluating their behaviour, Mainland China’s Personal Information Protection Law and related cybersecurity, data security, content, data export, and platform rules may apply. Public summaries of the PIPL note that it has extraterritorial reach and may require specific processing bases, notices, separate consent for certain activities, individual rights, security measures, and cross-border transfer compliance.
YOUUcheck may restrict Mainland China access, accounts, features, content publication, public listings, messaging, data transfers, payments, or project data uploads where we consider it necessary for compliance, licensing, security, content control, data export, or operational reasons. Users must not upload or transfer information from Mainland China where doing so would breach applicable data localisation, cybersecurity, professional, confidentiality, state secrets, mapping, construction, property, employment, or personal information rules.
Schedule F – Macau SAR and Taiwan
If you access the Services from Macau SAR or Taiwan, local privacy, consumer, electronic transaction, advertising, defamation, professional, and platform-related laws may apply. YOUUcheck may provide additional notices or localised terms where required. Users are responsible for ensuring that company listings, professional claims, reviews, project information, and uploaded materials are lawful and accurate under applicable local law.
Schedule G – Japan
If YOUUcheck handles personal information of individuals in Japan in connection with providing goods or services, Japan’s Act on the Protection of Personal Information may apply, including rules concerning purposes of use, third-party provision, cross-border transfers, data subject rights, security controls, and breach notification. Japan’s Personal Information Protection Commission publishes materials relating to the Act on the Protection of Personal Information and related rules and guidelines.
Schedule H – Canada
If YOUUcheck handles personal information in the course of commercial activities involving Canada, the Personal Information Protection and Electronic Documents Act or substantially similar provincial privacy laws may apply. The Office of the Privacy Commissioner of Canada explains that PIPEDA sets ground rules for how private-sector organisations collect, use, and disclose personal information in commercial activities and is based on principles including accountability, identifying purposes, consent, limiting collection, safeguards, openness, individual access, and challenging compliance.
Schedule I – Other Jurisdictions and Future Local Terms
For any country or region not specifically listed above, local laws may still apply to privacy, consumer protection, professional regulation, construction and property services, electronic contracting, payments, advertising, intellectual property, defamation, online safety, user-generated content, minors, dispute resolution, taxation, sanctions, and data transfers. YOUUcheck may issue additional country-specific terms, product notices, consent flows, privacy disclosures, payment terms, or feature restrictions as the Services expand. If any local addendum conflicts with these Terms, the local addendum will control only for the relevant jurisdiction and only to the extent of the conflict.
Privacy-related international notices: Additional privacy, personal data, data transfer, child privacy, and government-access requirements for specific countries or regions are also addressed in the YOUUcheck Privacy and Data Protection Policy. Where a privacy-specific local notice conflicts with these Terms, the privacy-specific notice will apply only to the extent required by applicable law.